Free Standard Shipping
At ScalpHero, we are pleased to offer FREE standard shipping on all orders.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to monitor your delivery. Please allow up to 48 hours for the tracking information to update.
Taxes & Import Duties
Deliveries may be subject to local import duties and taxes upon arrival in the destination country. These charges are the responsibility of the recipient. For detailed rates, please consult your local customs office.
Damaged, Lost, or Stolen Packages
Every item is thoroughly inspected before leaving our warehouse. While we are not liable for shipping carrier delays, damage, lost items, or stolen packages, we want to ensure you have a great experience.
If your order arrives damaged or goes missing:
- Contact the shipping carrier directly to file a claim.
- Email us at [email protected] with your order number and details—we will gladly help guide you through the process.
Please double-check your shipping address at checkout, as ScalpHero cannot be responsible for order or address entry errors.